To achieve the maximum service level continuity for our clients, where ever possible we try hard to assign the same service operatives to your contract, whilst ensuring additional operatives are site inducted and familiarised with the contract to ensure consistent workflows and full compliance to site protocols.

All CSS supplier personnel are subject to security vetting procedures (DBS). In addition, the management and administration teams based at each specialist company support the requirements of the individual contracts including all planning of workflow and planned maintenance scheduling. The creation of bespoke SLA reporting to meet the needs of each customer is included in our planned services so we are fully aligned to your business and the contract service levels to be delivered.